£ Competitive + Bonus + Benefits • Hamburg or London • Permanent • Full Time • ASAP
Posted on: • Category: Senior Management
This is an exciting opportunity to join a world leading technology provider to the global library markets who are looking for a Director of Implementation Services – EMEA, to oversee services and activities with clients, developing and guiding a team of Implementation Consultants to provide excellent customer service.
Reporting to the VP Professional Services, the Director will be responsible for continuously reviewing and adjusting the implementation methodology and tools to meet business needs. The main responsibilities include:
The successful candidate will have significant experience of library, or a related field, with direct supervisory management experience. You will have sound knowledge of cloud-based or Software as a Service (SaaS) products and have had customer service experience in library or other business/technical setting. You will have proven experience in strategic leadership and development of teams, and advanced project and business reporting skills. Excellent oral and written communication skills are essential, as is the ability to handle large amounts of information and learn new technology quickly. A degree or equivalent technical training in library/information science would be an advantage. Occasional travel is required.
You will be rewarded with a competitive salary, performance-related bonus scheme, and strong benefits.
To apply for this position, click on the Apply Now button below or send your CV to firstname.lastname@example.org quoting the reference TP 383. For an initial, confidential discussion please call us on +44(0)1223632510.
Early applications are preferred.
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