£ Competitive + Bonus + Benefits • Essex or London • Permanent x 2 • Full Time • ASAP
Our client, one of the world’s largest education services companies, is looking for two Student Success Advisors to join their Online Programme Management team, working in partnership with leading UK Universities in these brand-new roles. This is an excellent opportunity to join a global leader at the forefront of online learning.
These roles are exclusive to Telfer Partners.
Reporting to the Student Success Manager, these roles have the highly rewarding experience of becoming an extension of the university partnership they work with and will appeal to those who want to work in a HE environment, liaising daily with students from around the world. The main responsibilities include:
Successful candidates will have proven customer service or student support role experience, and ideally knowledge of customer/student-centric processes within Higher Education. Excellent written and communication skills are required, as is proficiency with Microsoft office tools. Ideal candidates will be effective team players, keen to drive their own success and that of their students. Account management B2C or B2B retention experience and working knowledge of Salesforce CRM is preferred. The ability to work flexibly on a shift pattern and some weekend cover are required.
You will be rewarded with a competitive salary, a bonus scheme, and strong benefits.
To apply for this position, click on the Apply Now button below or send your CV to firstname.lastname@example.org quoting the reference TP 497. For an initial, confidential discussion please call us on 01223632510.
Early applications are preferred.
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