£ Competitive + Bonus + Benefits • South East • Permanent • Full Time • ASAP
Posted on: • Category: Product Management
One of the world’s largest education services companies is looking for a Service Delivery Manager to join their Higher Education Service Delivery team responsible for the design and development of services that meet customers’ and learners’ needs, focusing on creating and executing market research, market development and customer engagement plans to test, validate and deliver new services as well as help to scope and define business model and go-to-market plans.
Reporting to the Head of Service Development, the main responsibilities include:
The successful candidate will ideally have significant experience in and an excellent understanding of the UK HE sector and skilled in the use of qualitative research methods. Solid experience in product and services design, solutioning, positioning and pricing is required, along with strong strategic and commercial judgement and experience of working directly with customers, building relationships and developing communities both in person and online.
You will be rewarded with a competitive salary, bonus, and strong benefits.
To apply for this position, click on the Apply Now button below or send your CV to firstname.lastname@example.org quoting the reference TP 376. For an initial, confidential discussion please call on 01223632510.
Early applications are preferred.
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