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OA Operations Manager – 12 Month FTC


£Competitive + Bonus + Strong Benefits

An academic publisher, with one of the most successful track records for growth over the last ten years, is looking for an Operations Manager, on a 12 month’ FTC, to lead a small Publishing Operations team to support their Open Access operations globally.

Industry  Open Access Scholarly Publishing


Duration  12 Months

Type  Contract

Start Date  ASAP


Reporting to the Associate VP of Open Research, the main responsibilities for the OA Operations Manager will include:

  • Lead a small Publishing Operations team to support the Open Access operations globally
  • Support the Product Manager team responsible for the online Open Access Portal on new release rollouts
  • Regularly review OA processes to drive efficiencies managing a high volume of OA publishing activities
  • Work with global teams in customers services, circulation, finance, sales, production, editorial and IT
  • Work with authors, consortia, libraries and funders to resolve queries escalated by OA Customer Service team
  • Be responsible for a schedule of regular reporting and analysis of transformative publishing agreements
  • Regularly monitor and seek to improve overall service levels in the operations support of 180+ pure Gold Open Access journals.

Successful candidates will ideally have experience in Open Access publishing, some responsibility for leading team performance, people management, strong analytical and problem-solving skills along with excellent time management skills. High level of attention to detail, strong Excel and numeracy skills, excellent communication skills, strong relationship management skills and good commercial awareness are required.

You will be rewarded with a competitive salary, bonus, and strong benefits.

To apply for this position, click on the Apply Now button below or send your CV to quoting the reference TP 594. For an initial, confidential discussion please call us on +44(0)1223632510.

Early applications are preferred.

Referral Scheme – Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send contact details of anyone you would like to recommend to


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OA Operations Manager – 12 Month FTC

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