Cambridge Hybrid
Head of Research Data and Digital Services – University of Cambridge, Research Office
£66,857 - £77,476 + generous benefits
UK or Netherlands Field Based
Sales Operations Executive – Library Access Solutions
£Competitive + Benefits
Our client, a growing technology company, founded by librarians for librarians with a mission to bring the power of the library to the patron is entering an exciting new phase of growth as they look to expand their solutions. They are now recruiting for a Sales Operations Executive to support the sales team achieve their goals.
Industry SaaS Scholarly Publishing
Function Customer Service Sales
Duration Full Time
Type Permanent
Start Date ASAP
The Sales Operations Executive will report to and work closely with the Senior Business Development Manager working across areas such as pipeline management and customer satisfaction. The main responsibilities will include:
- Lead sales operations function
- Communicate regularly with colleagues across Europe, the US and Asia
- Set up prospect customers with trial accounts, tracking engagement
- Monitor customer usage data, tracking positive and negative trends
- Work on customer satisfaction initiatives, executing those approved
- Building relationships with customers from multiple sectors
- Working with multiple internal departments.
To be considered for this opportunity you will need excellent communication skills, to be action-orientated, customer-centric, enthusiastic and willing to go the extra mile in order to surpass customer expectations. You will need the ability to build strong working relationships with multiple internal departments and stakeholders within a matrix structure.
You will be rewarded with a competitive salary and benefits.
To apply for this position, click on the Apply Now button below or send your CV to enquiries@telferpartners.com quoting the reference TP 564. For an initial, confidential discussion please call on +44(0)1223632510.
Early applications are preferred.
Referral Scheme – Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send contact details of anyone you would like to recommend to enquiries@telferpartners.com.
