Implementation Consultant – Library Access Solutions

£Competitive + Benefits

Our client, a growing technology company, founded by librarians for librarians with a mission to bring the power of the library to the patron is entering an exciting new phase of growth as they look to expand their solutions. They are now recruiting for an Implementation Consultant to manage the onboarding of new customers.

Industry EdTech SaaS Scholarly Publishing

Function Product Management Project Management Technical

Duration Full Time

Type Permanent

Start Date ASAP

The Implementation Consultant will report to and work closely with a Senior Implementation Consultant, using deep technical knowledge of the product offering to swiftly and seamlessly onboard new customers. The main responsibilities will include:

Project managing complete implementation within two months
Daily communication of a technical nature with customers
Provide technical focusing workshops / training to customers
Answer product related support messages
Assist with Business Acceptance Testing
Assist with new feature development and testing
Document new feature developments
Work closely with sales, marketing and other departments.

To be considered for this opportunity you will need the ability to work closely with multiple internal and external stakeholders, displaying excellent communication skills, enthusiasm, strong organizational skills, analytical thinking and creativity. Familiarity with agile working methods and previous IT experience such as web development is required.

You will be rewarded with a competitive salary and benefits.

To apply for this position, click on the Apply Now button below or send your CV to enquiries@telferpartners.com quoting the reference TP 562. For an initial, confidential discussion please call on +44(0)1223632510.

Early applications are preferred.

Referral Scheme – Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send contact details of anyone you would like to recommend to enquiries@telferpartners.com.

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