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South East Asia


Featured Solution Architect, Pre Sales – Library Software


Competitive + bonus + benefits

Our Client, a world-leading software provider to the academic library market is looking for a Solution Architect, Presales ideally based in Singapore, to collaborate with all stakeholders to provide technical library expertise for the sales force in South East Asia.

Industry  Library Reference SaaS


Duration  Full Time

Type  Permanent

Start Date  ASAP


The Solution Architect is expected to leverage their extensive knowledge across the product portfolio, it’s architecture and deployment options to provide valuable information during the presales stage to allow account managers to price correctly and professional services to realise the scope of expected implementation at post-sale stage. Key responsibilities include:

  • Attend meetings with potential customers to determine technical and business requirements
  • Provide consultation to Sales Managers and customers, via telephone, email or webinar
  • Provide effective product/technology demonstrations to audiences of varied technical knowledge
  • Provide technical solutions in a professional manner, ensure solution fit requirements
  • Interface with Professional Services team to ensure smooth transition from Sale to Delivery
  • Attends customer user group meetings, sales meetings, and occasional industry conferences
  • Support and manage RFP process
  • Execute bid response plans, compile response package, fulfilment and response
  • Demonstrate customer focus by customizing bid responses
  • Lead the functional and product related tracks of a sales campaign
  • Identify major product gaps and negotiate with product management on reconciliation.

Successful candidates must have technical presales, RFP, tender and customer consulting experience. Those with experience working with a library integrated system or library service platform would also be at an advantage. Enterprise IT pre-sales or technical consultancy experience would be ideal, as well as knowledge of the academic and research library market, library workflows, standards or relevant technical SaaS solutions. Excellent communication skills, and a strong understanding of the cultures in Asia Pacific is required as is the willingness to travel frequently when the situation stabilises.

You will be rewarded with a competitive salary, bonus and benefits.

To apply for this position, click on the Apply Now button below or send your CV to quoting the reference TP 664. For an initial, confidential discussion please call on +44(0)1223632510.

Early applications are preferred.

Referral Scheme – Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send us contact details of anyone you would like to recommend to


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